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Elemento de design

Information about plans

  • Save 20% with an annual plan.
  • Minimum 2 users.

Professional

US$25. 00 /per user
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Enterprise

US$35. 00 /per user
Start now
Profissional

R$146,00

Elite

R$183,00

Ticket
Ticket management
Knowledge base
Open ticket by email.
Follow customer
Multi-ticket updates in list view at once.
Follow ticket
Advanced dashboard
Workflow
VoIP Integration
Time and activity report
Ticket scheduling
Password management
Task management
Service catalog
Satisfaction survey
Ticket check
Customer portal
Branding (white label)
Real-time ticket tracking for customers
Open tickets
Chat
Have real-time contact with your customers
Chat settings
Chat history
Satisfaction survey
API
Access to Milvus API
Mobile app
Milvus app for iOS and Android
Opening tickets
Closing tickets by voice
Digital signature (services orders)
Sending service to customer's email
GPS tracking
Billing management
Billing by hours
Billing by number of tickets
Billing by number of devices
Billing by service catalog
Reports
Generate reports using filters
Customize your reports with your brand
SLA
Default SLA
SLA per customer
SLA dashboard
Triggers
ITIL
Adherent to ITIL best practices

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Device inventory
Remote access
Network topology
Network discover devices
Software and service blacklist
Software licensing management
Device profile
Script library
Monitoring
Antivirus monitoring
Event viewer monitoring
CPU usage monitoring
Memory monitoring
Temperature monitoring
Disk monitoring with SMART
Service monitoring
Device vulnerability management
Removable media blocking
Software and service blacklist
Monitoring outdated operating system
Scroll down to check all the advantages that Milvus can offer